Thank you for your interest in the online surveys and solutions offered on the website www.usamp.com (the "Website") owned, operated, licensed or controlled by uSamp (United Sample, Inc.) (collectively "United Sample," "we," "our", or "us").
What information do we collect? When?
Please be assured that we do not collect any Personal Information from you, unless you provide it to us voluntarily. We invite users to register and become members of our panel of survey takers. We also encourage users to participate in surveys without becoming a panel member. From panel members, we collect Personal Information during the registration process and from non-panel survey takers, we collect Personal Information when they participate in the surveys. From panel members, we collect Demographic Information during and after the registration process and from non-panel members, both before and during the non-panel member's participation in surveys.
How do we use and share the information that we collect?
United Sample will only share data and/or information with its clients in an aggregated form or format, which does not permit the client to identify individual respondents. We sometimes may share non-personal information with third parties about our user base, but that information does not include any personally identifiable information.
We may disclose your Personal Information or otherwise use such information to communicate with you if required or permitted to do so by law or in the good-faith belief that such action is necessary to: (i) conform to legal requirements or comply with legal process or any governmental request; (ii) protect and defend the rights or property of United Sample or its affiliated companies and clients; (iii) enforce the Website terms of service or any applicable agreements; or (iv) protect the personal safety or interests of United Sample’s employees, other users of the Website, or members of the public in urgent circumstances. We may also disclose any of your personal information to law enforcement or other appropriate third parties in connection with criminal investigations, investigation of fraud, infringement of intellectual property rights, or other suspected illegal activities, or as otherwise may be required by applicable law, or, as we deem necessary in our sole discretion, in order to protect the legitimate legal and business interests of United Sample.
United Sample may disclose or share Personal Information to authorized and approved agents, consultants, vendors and/or subcontractors of United Sample and/or of United Sample's clients (individually a "Subcontractor" and collectively the "Subcontractors") in connection with a Subcontractor's performance of services for United Sample and/or United Sample's clients. Prior to performing services, United Sample requires Subcontractors to agree in writing to protect and maintain the security and integrity of the Personal Information disclosed by United Sample and to use the Personal Information only in accordance with the specific purpose for which such Personal Information was disclosed by United Sample.
Change of control
In the event that another company acquires all or substantially all of the assets related to the Website, or if we experience some other change of control event such as merger, insolvency, bankruptcy or receivership, we reserve the right to include any or all Personal Information among the assets transferred to the acquiring company. United Sample will require the surviving entity in the case of a merger, or the acquiring entity in the case of an acquisition or sale, to agree in writing to protect and maintain the security and integrity of the transferred Personal Information in accordance with the applicable laws. We do not guarantee that any entity receiving such information in connection with any of these transactions will comply with all the terms of this policy.
Data security & integrity
United Sample is committed to protecting the security and integrity of all Personal Information collected by, or disclosed to, United Sample and takes appropriate security measures to protect against unauthorized access to or unauthorized alteration, disclosure or destruction of such Personal Information. These include internal reviews of our data collection, storage and processing practices and security measures, as well as physical security measures to guard against unauthorized access to systems where we store personal data. We also restrict access to Personal Information to our employees, contractors and agents who need to know that information in order to operate, develop or improve our services. These individuals are bound by confidentiality obligations and may be subject to discipline, including termination and criminal prosecution, if they fail to meet these obligations. We take reasonable steps to ensure that the Personal Information we process is accurate, complete, and current, but we depend on our users to update or correct their personal information whenever necessary.
Accessing and updating personal information
We make good faith efforts to provide you with access to your Personal Information and to correct this data if it is inaccurate. Individuals may access their Personal Information in order to review, correct, or delete any Personal Information by accessing their individual membership account and following the instructions contained therein. We request individual users to identify themselves and the information requested to be accessed or corrected before processing such requests, and we may decline to process requests that are unreasonably repetitive or systematic, require disproportionate technical effort, jeopardize the privacy of others, or would be extremely impractical, or for which access is not otherwise required. In any case where we provide information access and correction, we perform this service free of charge, except if doing so would require a disproportionate effort.
Opting-out of panels
We strive to conform our privacy practices, policies and/or procedures with applicable laws, regulations and rules and the industry codes, standards and regulations of various market and opinion research professional associations and/or organisations, including without limitation the ICC/ESOMAR International Code on Market and Social Research and the Code of Standards and Ethics for Survey Research of the Council of American Survey Research Organizations ("CASRO"), with whom United Sample is a member.
Digital fingerprinting technologies assign a unique identifier to a user's computer to identify and track the computer.
Children's privacy protection
United Sample complies with the Children's Online Privacy Protection Act and all other applicable laws and regulations concerning children and the Internet.
Children under the age of 13
Because the Website and surveys are not directed to children under the age of 13, we do not provide memberships to persons under age 13. If you are under the age of 13, please let your parent or guardian know about this Policy and get his or her permission before you give us any of your Personal Information or Demographic Information, use our Website or participate in surveys. Except as may be required by law, United Sample will not knowingly collect, maintain, or disclose any personal information from children under the age of 13 without the parent’s express approval and consent.
Information for Parents/Guardians
If you are a parent or guardian who has discovered that your child has submitted his or her personal information without your permission or consent, United Sample will take reasonable steps to remove that information from the its database at your request. To request removal of your child’s information, please send us an e-mail at firstname.lastname@example.org and be sure to include in your message the same user name, password, and e-mail address that your child submitted.
Third-party websites and advertisements
16501 Ventura Blvd., Suite 300
Encino, CA 91436
Changes to the policy